Store Policy

Shipping

  • Orders are shipped in 1-2 business days. Orders placed after 11:59pm on Friday will be shipped out on next business day.
  • Open Monday thru Friday and closed Saturday and Sunday.
  • Orders may take longer than expected due to COVID-19. We ask that you be patient with us regarding shipping.
  • Customers are responsible for contacting carrier when items are lost in the mail. If items are damaged upon arrival of packages please send us an email at Naturalnapes@gmail.com. 

Returns and exchange

  • Any items that are being returned must be in its original packaging and unused. 
  • Any items that have been used will not be accepted upon return.